Job Summary

The Intake Clerk is responsible for obtaining prior authorizations for all Admissions within 24 Monday through Friday.. Supports therapeutic setting.

Essential Duties:

• Responsible for assisting with all admission process
• Responsible for assisting with greeting patients, employees and visitors when needed.

Education and/or Licensure – High School diploma (or equivalent).

Experience:

• 2 years medical prior authorization experience preferred

• 2 years of experience in a medical related field required

Additional Requirements – None

Knowledge Skills and Abilities

• Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs.
• High school level reading and writing skills; acceptable oral and written communication skills along with legible handwriting.
• Customer service skills in face to face interactions with dealing courteously with patients, the public, and other staff within the organization.
• Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines.
• Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.
• Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle
• Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
• Excellent computer skills including Excel, Word, and Internet use
• Detail oriented with above average organizational skills
• Excellent customer service skills; communicates clearly and effectively

Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.