Southwestern University is hiring an Assistant Director of Study Abroad and International Student Services. This individual offer guidance and support to Southwestern students interested in studying abroad and manages the processing of applications and related forms. The role also involves coordinating and supporting faculty-led programs, outreach and marketing efforts, supervising student workers, and coordinating events. Additionally, this position serves as a backup to the International Student Advisor and Designated School Official (DSO), providing visa advising for international students on an as-needed basis. This is a full-time, fully benefited, exempt position.

Primary Duties:

• Study Abroad Advisor: Guides students in identifying and selecting programs based on curricular fit, program type, costs, and student goals/needs. Facilitates individual and group advising sessions. Processes applications and forms. Supports students applying for visas and submitting materials to external partners.
• Overseas outreach and marketing: Develops and maintains partnerships with campus stakeholders to promote study abroad and support students. Spearheads study abroad outreach and marketing efforts, including the development of both print and digital marketing materials, website updates, and the management of social media campaigns and platforms.
• Event Coordination: Coordinates various events including the annual Study Abroad Fair, study abroad information sessions, and high-quality pre-departure orientations.
• Office Administration: Assists the Director of Study Abroad and International Student Services with data collection and reporting, and communicating budgets for internal programs. Collaborates with university offices in processing academic records, financial aid, and billing.
• Faculty-led Program Coordination: Collaborates with faculty on preparing itineraries and budgets and communicating program details and deadlines; coordinates logistics with third-party program providers or partners; adheres to institutional requirements.
• Student Employee Supervision: Hires, trains, and evaluates student workers, which includes overseeing study abroad peer mentors and office assistants while also managing their timesheets.

Additional Duties:

• Fulfills the role of DSO on an as-needed basis, responsible for managing Student and Exchange Visitor Information System (SEVIS) records, and offering advice on visa regulations for international students.
• Stays updated on education abroad trends and changes.
• Stays current on international student visa regulations.
• Maintains the office’s administrative planning calendar.
• Serves on University committees as needed.
• Supports events, outreach, and activities for the Center for Integrative Learning.
• Performs additional duties assigned.

Position Requirements:

• Bachelor’s degree from an accredited institution.
• US. Citizen or Permanent Resident (required to be DSO for SEVIS).
• Strong interpersonal and communication skills.
• Team-player and problem-solving skills.
• Strong attention to detail to manage complex processes.
• Proficiency in Google Suite and demonstrated use of database/content management systems.
• Knowledge of issues related to education abroad, including risk management, health and safety, and cultural adjustment.
• Knowledge of diversity, equity, and inclusion best practices and considerations in higher education and specifically in education abroad.
• Ability to travel domestically and internationally as required.

Preferred Position Requirements:

• Master’s degree.
• Experience in International education, other higher education role, or related field.
• Experience with study abroad application management software and/or web-based data-management tools.
• Experience using social media in a professional context.
• Experience working in a Higher Education environment.
• Experience study abroad advisor and/or student development theories.
• Supervisory experience.
• Experience DSO and International Student Advisor with SEVIS and knowledge of U.S. Immigration and Customs regulations.
• Second language skills.

To apply: The University will only accept application materials through Interfolio at apply.interfolio.com/161856. Interested candidates should submit a cover letter, a resume and names and contact information of three professional references. Only completed applications will be reviewed by the Search Committee. All offers of employment are contingent on successful completion of the University’s Background Check Policy process. Southwestern University is an E-Verify employer. EOE/M/F

Inclusion is the deliberate effort to create an environment in which people from all backgrounds* are not only included but welcomed, valued, respected, considered, and supported within our community. People from marginalized (i.e., devalued) and/or minoritized (i.e, underrepresented) groups are heard, seen, respected and accepted in all aspects of our community. Southwestern University is committed to inclusive excellence that provides access and support, enables participation, and removes barriers so that all people within our community are empowered and can thrive in a campus that is welcoming and validating.

*including but not limited to people of color (race, ethnicity, nationality), sex, sexual identity, gender identity, age, physical and mental disabilities, socioeconomic status, religion, immigrants, and the intersection of these identities.

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