About the role:

• Set up hardware and install and configure software and drivers.
• Perform regular computer image, upgrades and ensure systems remain updated, which includes peripherals
• Manage windows updates and research major update changes that could potentially affect system.
• Perform physical moves of computing devices such as moving boxes that contain desktops and monitors from site-to-site locations, disposal of legacy equipment by loading carts to trucks.
• Keep records of equipment sent to other sites.
• Responsible for the departments shipping and receiving.
• Create shipping labels.
• Ensure proper packaging of shipped equipment.
• Advise of stock limits and inventories as needed.
• Setup New Hire equipment (laptops, monitors, docking stations, printers, etc.).
• Repair computer equipment and peripheral devices – Ideal candidate will need moderate computer repair skills.
• Create knowledge articles and update process documents.

What you bring:

• At least 2 years of Customer Service experience.
• Associates Degree in Computer Science or Business/Communication is preferred or 2 years’ experience in IT.
• Ability to multitask.
• Teamwork skills.
• Self-Starter.
• Strong interpersonal skills.
• Solid problem-solving abilities.
• Ability to lift up to 40 lbs. consistently and stand for extended periods of time.
• Familiar with safely working with basic hand-tools
• Strong written and verbal communication skills (English)
• Respect for client property, workspace, privacy, security measures and best-practices.
• Must be comfortable working on-site. This is not a remote position.
• Entry Level

About ZT Systems

At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining.

A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.

Join ZT Systems and help us build technology infrastructure that connects the world.

What We Offer

When you join ZT, you’ll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.